Host: How long have you been inspecting?
I've been doing inspections—home, termite/WDO, and a fair amount of pest-related service work—for 23 years. I started out doing stand-alone termite letters and seasonal pest routes, then added home inspections when the local market shifted. Over the years you learn what matters: speed in the field, defensible reports, and smooth office workflows. You also learn which tools help and which waste time.
Host: What part of the country do you inspect?
I work primarily across a mixed geography: inland valleys and foothills, some agricultural country, and smaller coastal towns. That means a lot of driving, properties with weak or no cell signal, and homes with older construction that need careful WDO documentation. My work areas are not a single city block—I can be two hours from the office for a one-hour inspection, so mobile reliability and mileage tracking matter.
Host: What services do you offer?
My business covers three lines:
- Pre-listing and buyer home inspections, including standard report deliverables;
- Termite and WDO inspections and required corrective/structural reports and letters; and
- Recurring pest-control service plans for residential properties (monthly and quarterly billing), plus one-off service calls.
I also do some commercial WDO inspections for small structures—barns, sheds, outbuildings—where documentation and clear photo evidence are important for real estate transactions.
Host: What made you want to leave your previous software platform?
It came down to a handful of practical failures that added friction every week. The previous platform was cloud-only, so in a dead-zone job I had to draft notes on paper and rekey everything later. Its termite module was an add-on with awkward workflows, so I juggled two apps to finish one job. PDFs took too long to generate and sometimes lost photos or captions. My CRM and invoicing were basic, so I used separate tools for recurring billing and e-signatures. Add in no automatic mileage tracking and you start losing hours to admin each month. I wasn't leaving out of frustration alone—I wanted a system that handled the whole job from field to payment, without duct-taping three or four services together.
Host: What are the five things you appreciate most about Inspection Authority Software?
Short answer: it solves those field-to-office gaps. Longer answer, five things I lean on every week:
- Offline-first mobile app: The iOS/Android app works when the phone doesn't. I can capture photos, mark defects, and produce a report draft while standing on a ridge with no bars. The app syncs when I get back to cell service or Wi‑Fi, so I don't lose time retyping notes.
- AI-assisted PDF reports that stay practical: The AI helps assemble clean, readable PDFs that I can edit. It doesn't try to write my professional opinion for me—it organizes observations, pulls captions into the right spots, and produces a well-formatted report fast. For real estate-driven WDO work that means fewer late nights finishing PDFs.
- Home + Termite/WDO in one platform: Switching between home inspection and termite workflows without exporting or re-entering data is a genuine time saver. The termite module handles the specific letters and narratives we need for transactions, and it ties to the same job and client record as the home inspection.
- Built-in CRM, scheduling, invoicing and recurring billing: Having client records, calendar, and invoicing in one place reduces double entry. For my service plans, recurring billing runs without me manually invoicing each month. Online payments cut down collection time. Work authorizations with e-signature at the job site remove the paper chase.
- Field features that actually matter: GPS mileage, work authorizations, and e-signatures: Automatic GPS mileage tracking logs drives while I'm on the road—no spreadsheet. Work authorizations let me get a tech started on a treatment the same day, with the customer's signature on my phone. Those small things add up to fewer interruptions and cleaner accounting.
Host: Can you give a couple of concrete field examples?
Sure. Example one: I was on a ranch property two hours from the office with no cell signal. The inspection required a detailed WDO narrative and multiple photos. I completed everything in the offline app, attached photos, signed the work authorization with the owner's e-signature, and sent the invoice once I hit service area coverage on the drive back. No retyping, no lost photos.
Example two: a homeowner on a service plan disputed a charge. I opened the client's record, pulled up the treatment history and the signed work authorization, and showed the receipt and the photos. The customer understood immediately. That record was all in one place—scheduling, billing, and the signed authorization—so the disagreement was resolved in minutes.
Host: Did pricing factor into your decision?
Yes. Inspection Authority's pricing is straightforward: Home Inspection Pro is $99/month (or $1,000/year), and the Termite/WDO module is $49/month (or $499/year). There's a 10-day free trial with no credit card required. For a solo inspector or a small team, that clarity removes another administrative headache—no hidden per-feature fees, and you can try it before committing.
Host: Final takeaway—does it live up to the name?
As a veteran in the field, I'm wary of hyperbole. But in daily practice it earns the name because it behaves like an authority: it consolidates the workflows we actually use, fixes real field problems (offline capability, e-signatures, mileage), and doesn't force me to piece together multiple systems. It's not perfect—no software is—but in terms of helping me deliver defensible WDO documents, fast home inspection PDFs, and predictable recurring billing, it stands out. In short: it feels like the authoritative tool for the work we do, and that's what matters when you're balancing hours on the road with office duties.
FAQ
- Q: Can Inspection Authority work without cell or Wi‑Fi?
- A: Yes. The offline-first mobile app lets you collect photos and notes in the field and sync when you regain connectivity.
- Q: Does it handle termite/WDO letters and home inspection reports in one system?
- A: Yes. Home and Termite/WDO workflows live in the same platform, so you maintain one job and client record.
- Q: Is there a trial before purchase?
- A: There is a 10-day free trial that doesn't require a credit card.
See it in the field, not a sales deck
Inspection Authority was built by a Certified Master Inspector who still inspects every week. Home inspections, termite/WDO reports, recurring pest-control billing, and true offline mode — in one app.